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    ALMA
    • Receptionist

    How Dentio books appointments in ALMA

    Dentio’s AI Receptionist takes patient calls while your team continues to work in ALMA.

    Keep working in the ALMA appointment book

    Bookings handled by Dentio appear in ALMA, so staff do not need to copy them from a separate calendar. Existing booking confirmations and reminders continue to be handled by ALMA.

    Booking in ALMA

    The patient describes the visit they need. Receptionist checks available times in ALMA, offers a time that follows your clinic’s booking rules and asks the patient to confirm. It then records the booking in ALMA. Patients can also call to move or cancel an existing appointment.

    Questions and follow-up

    Receptionist answers practical questions using your clinic’s information, such as opening hours and location. Requests that need staff are handled according to your instructions. Your team can review call outcomes in Dentio and see what needs follow-up.

    We're open 08–17 on weekdays, closed for lunch 12–13. On Saturdays we only take emergencies.

    The clinic is at Kungsgatan 44 in Stockholm, three minutes from Hötorget metro station.

    There's no parking of our own, but plenty of bike racks right outside the entrance.

    Signe
    Elsa
    Milo
    Nils

    Identification with BankID

    Before Receptionist books, reschedules or cancels an appointment in ALMA, the patient identifies themselves with Swedish BankID. That way your clinic knows it is the right patient calling before anything changes in the appointment book.

    Setup and support

    Contact Dentio to arrange setup. We review your ALMA appointment types and templates, then agree which visits can be booked, how long they need and when calls should reach the receptionist. You provide the clinic information it uses and decide which requests need staff.

    Common questions

    Can I transfer Scribe notes into ALMA?

    This connection does not include direct transfer of clinical notes. You can review a note in Dentio and copy it into your patient record system.

    Where can I review Dentio’s security information?

    Visit our Trust Center for information about security and data protection, including how to request supporting documentation.

    Visit the Trust Center